Terms and Conditions
General Terms and Conditions
We have a £5 Minimum Order Value.
Up to 1kg = £4.50
Up to 2kg = £5.50
POSTAGE, PACKING & SHIPPING
We pack your candles very carefully in lots of bubble wrap and either bubble envelopes or sturdy cardboard boxes.
DELIVERY OF GOODS
We will aim to despatch your order within three working day of receiving payment. We use Royal Mail 1st class & myHermes Courier service.
RETURNS & REFUNDS
If you receive goods that are damaged or defective, please contact us as soon as possible.
You must then return the goods, within 14 days for a refund/replacement & postage refund.
We do not store account numbers.
We will hold information in accordance with The Data Protection Act (1998), & this information will not be used for any other purpose.
ASJ Candles do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.
a. Take and fulfill customer orders
b. Administer and enhance the site and service
c. Only disclose information to third-parties for goods delivery purposes
In the unlikely event of a complaint of any of our products, in the first instance contact us directly. We will do our best to resolve the problem.
All contents and information on this site including without limitation text, graphic and images, is the property of ASJ Candles or the property of their respective owners and is protected by United Kingdom copyright laws.
All trademarks that appear on this site are the property of their respective owners
Product descriptions should be used as a guide only. All information on our site regarding Reiki / Chakra Candles and their healing properties has been researched from published reference books and from our experience. ASJ Candles does not guarantee any products ability to cure illness and do not advocate the use of any product shown as a substitute for standard medical practice. If you have any concerns please consult your GP. ASJ Candles cannot accept liability for injury or negative consequence of using the products it sells.
We can offer no warranties or guarantees with regard to the theraputic, metaphysical or magical properties of any product we sell.
Any items with an obvious risk in use, such as candles or incense are sold on the basis that the person buying takes full care and common sense when using such a product.
All of the photographs used to describe our goods are intended to give an accurate representation of the item for sale but are subject to photographic limitations and the differences between computer screens and settings. We will endeavour to individually photograph each item in our online shop but please note that in some cases, sizes listed and items shown are a 'typical' sample; size, shape, and colour will vary, but you the customer will always receive an item of the same high quality to that pictured.
LINKS TO OTHER SITES
This Web site contains links to other Web sites. Please note that when you click on one of these links, you may be leaving the asjcandles.co.uk website and entering another Web site. These sites may independently collect or request information about you and we encourage you to read their privacy statements as they may differ from ours. ASJ Candles is not responsible for 3rd party sites and their actions.
YOUR FEEDBACK IS ALWAYS WELCOME